Outage in Sendinblue

The event logs are not updating

Resolved Minor
June 18, 2024 - Started over 1 year ago - Lasted about 8 hours

Incident Report

We have identified an issue with one of our internal services causing a delay in updating events in client's accounts.

The observed latency for these events is approximately 10 hours.

Our technical team is actively engaged, and we have identified the root cause. We are currently working to mitigate the impact.

Further information will be provided in forthcoming updates.

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Latest Updates ( sorted recent to last )
over 1 year ago - at 06/18/2024 05:52AM

We have identified an issue with one of our internal services causing a delay in updating events in client's accounts.

The observed latency for these events is approximately 10 hours.

Our technical team is actively engaged, and we have identified the root cause. We are currently working to mitigate the impact.

Further information will be provided in forthcoming updates.

over 1 year ago - at 06/18/2024 09:13AM

Less than 10% of the clients have been affected by this issue.

Our technical team is actively working to minimize the impact, and we expect to update the event by 6pm IST.

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