Outage in Sendinblue
SMS Delivery Impacted
Resolved Major
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Outage Details
They have blocked the delivery of both marketing and transactional SMS.
While our vendor investigates the root cause, our team is working closely with them to mitigate the impact.
We apologize for the inconvenience caused.
Components affected
Sendinblue Outbound SMS DeliveryLatest Updates ( sorted recent to last )
Due to an issue on our vendor's side, deliveries to SMS countries with +3 and +4 prefixes have been blocked.
They have blocked the delivery of both marketing and transactional SMS.
While our vendor investigates the root cause, our team is working closely with them to mitigate the impact.
We apologize for the inconvenience caused.
As part of our workaround, we are redirecting traffic to an alternative vendor to resolve the SMS delivery issues for both Marketing and Transactional messages.
Our technical team is actively working on this process and will keep you informed once the changes have been implemented.
We appreciate your patience and understanding during this situation.
We’ve re-routed all SMS service traffic to an alternative provider, ensuring that no further marketing or transactional messages are blocked. Additionally, we’re actively monitoring the SMS delivery service for any further issues.
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