Outage in Sendinblue

Delay in transactional events

Resolved Minor
September 05, 2024 - Started about 1 year ago - Lasted about 5 hours

Incident Report

We are currently experiencing delays in updating transactional email statistics, affecting events like opens, clicks, and other related metrics. We appreciate your patience and understanding as our team is working to resolve this issue promptly.

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Latest Updates ( sorted recent to last )
about 1 year ago - at 09/05/2024 07:04AM

We are currently experiencing delays in updating transactional email statistics, affecting events like opens, clicks, and other related metrics. We appreciate your patience and understanding as our team is working to resolve this issue promptly.

about 1 year ago - at 09/05/2024 07:49AM

We have identified and addressed the issue with one of our network components. A fix has been successfully applied, and we are now observing improvements in processing transactional events, however, the delay affecting older events will also extend to new incoming events until the backlog is cleared. We are actively monitoring it.

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