Outage in Sendinblue

Issues with Transactional Email Sending (API & SMTP)

Resolved Major
September 30, 2024 - Started about 1 year ago - Lasted about 1 hour

Incident Report

We have identified an issue with our SMTP & API services affecting the Europe region, preventing users from sending emails via these sources. In other regions, emails will still be processed, but there may be delays. Our technical teams are actively working to mitigate the impact, and we will provide more information in upcoming updates. We apologise for the inconvenience caused.
Components affected
Sendinblue SMTP Sendinblue API Sendinblue Outbound Emails Delivery

Need to monitor Sendinblue outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
about 1 year ago - at 09/30/2024 06:48AM

We have identified an issue with our SMTP & API services affecting the Europe region, preventing users from sending emails via these sources.

In other regions, emails will still be processed, but there may be delays.

Our technical teams are actively working to mitigate the impact, and we will provide more information in upcoming updates.

We apologise for the inconvenience caused.

about 1 year ago - at 09/30/2024 07:40AM

Our technical teams are actively to identify the root cause of the issue and restore the platform to full functionality.

We have identified a few data-related issues that may be contributing to the problem.

Rest assured, our teams are diligently working to resolve these so that services can return to normal operation.

We apologise for the inconvenience caused.

Latest Sendinblue outages

Delay in Transactional email processing - 6 months ago
Issue with multiple services - 6 months ago
Errors across platform - 6 months ago
Delay in Webhook - 7 months ago
Issue with Multiple Services - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook