Issue related to events data

We are currently experiencing unexpected errors from one of our infrastructure component, which is affecting all services dependent on event data. This includes data related to campaigns statistics, transactional statistics, contact history, event logs, and more. We are actively investigating the root cause of the issue and working on measures to mitigate its impact.

We have identified the issue with the affected component and have initiated corrective actions to mitigate the impact. We are already seeing a reduction in errors on our end.

We are continuing to work on restoring all services to optimal performance and fully mitigating the impact. Thank you for your patience.

We have successfully restored most functionalities and have observed a significant reduction in errors. However, a minor impact remains, and we are actively working to resolve it and bring our services back to full optimal performance. Thank you for your patience.

The affected component has been successfully restored, and we have observed a significant reduction in errors. All services are now operating in their normal state on our end. We will continue to monitor the system closely for some time to ensure stability. Thank you for your patience.