Outage in sendwithus

Incorrect Customer Data

Resolved Minor
March 15, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating the issue where users are seeing incorrect data in the customer's panel
Components affected
sendwithus Web Interface
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/16/2023 04:36AM

The root problem has been resolved. Sendwithus support will be reaching out to impacted customers.

MONITORING about 2 years ago - at 03/16/2023 02:49AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 03/16/2023 12:18AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 03/15/2023 11:01PM

We have temporarily disabled the feature while we investigate.

INVESTIGATING about 2 years ago - at 03/15/2023 10:52PM

We are investigating the issue where users are seeing incorrect data in the customer's panel

Latest sendwithus outages

Mobile preview issues - over 1 year ago
Elevated error rates - over 1 year ago
API availibility issues - almost 2 years ago
Elevated API Error rates - about 2 years ago

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