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Outage in Sentry

Delays in error ingestion in us region

Resolved Major
May 28, 2025 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

We're currently investigating reports of a delay in errors ingestion and will provide further updates as soon as we have more information.
Components affected
Sentry Error Ingestion

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/28/2025 07:37PM

Between 14:30 - 17:18 UTC, we experienced delays in error ingestion due to some components of our ingestion pipeline adding significant load to our primary database. Average error ingestion delay reached a maximum of 22.5 minutes at around 15:23 UTC.

The issue was resolved and error ingestion is operating as expected.

MONITORING 11 months ago - at 05/28/2025 05:28PM

Our ingestion backlog has recovered and everything looks good currently. We're continuing to investigate improvements to our ingestion pipeline to prevent similar bottlenecks in the future. Average event ingestion latency is normal at around 15 seconds.

IDENTIFIED 11 months ago - at 05/28/2025 04:54PM

We've identified an issue causing bottlenecks within our event ingestion pipeline. We are working on optimizing a few areas of our pipeline and are catching up on our ingestion backlog. Average event ingestion delay is now under 8 minutes and continuing to drop.

We apologize for any inconvenience caused by this and expect it to be resolved in the next 1 hour. If anything changes, we'll provide another update.

INVESTIGATING 11 months ago - at 05/28/2025 03:55PM

We're continuing to investigate this issue and will provide another update as soon as we've identified the root cause. Maximum error delays peaked at around 22.5 minutes and are currently just under 19 minutes.

INVESTIGATING 11 months ago - at 05/28/2025 03:05PM

We're currently investigating reports of a delay in errors ingestion and will provide further updates as soon as we have more information.

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