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Outage in Sentry

EU Region Error, Attachment, and Feedback latency

Resolved Major
July 20, 2026 - Started 5 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Sentry's EU/DE region experienced high ingestion latency across errors, attachments, and user feedback events for approximately 6 hours. A fix was deployed for errors and feedback first, followed by attachments, after which the team worked through a backlog of queued events. Full resolution was confirmed once the backlog was cleared and latency returned to normal across all event types.

we are investigating an issue affecting errors ingestion in the DE/EU region

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/20/2026 04:57PM

We have fully burned the backlog of EU error events ingested during the incident. Latency is normal across all event types.

MONITORING 4 days ago - at 07/20/2026 04:09PM

We are still burning the backlog of EU region error events received during the incident. We are around halfway through the backlog.

MONITORING 4 days ago - at 07/20/2026 02:50PM

The backlog on attachments in our EU region is fully burned, and latency is back to normal. While new error events are being processed with normal latency, we have a backlog of old error events that we are now burning through.

MONITORING 4 days ago - at 07/20/2026 02:30PM

We have implemented a fix for our attachment ingestion issue in our EU region, and are monitoring while the backlog burns. We will update here when latency is back to normal.

IDENTIFIED 4 days ago - at 07/20/2026 01:47PM

We have implemented a fix for errors and feedback ingestion in our EU region, and latency for those pipelines has returned to normal. We are still working on fixing our attachments ingestion pipeline in EU.

IDENTIFIED 4 days ago - at 07/20/2026 01:19PM

We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are continuing to work on a fix.

IDENTIFIED 5 days ago - at 07/20/2026 12:24PM

We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are continuing to work on a fix.

IDENTIFIED 5 days ago - at 07/20/2026 12:10PM

We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are continuing to work on a fix.

IDENTIFIED 5 days ago - at 07/20/2026 11:41AM

We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are working on a fix.

INVESTIGATING 5 days ago - at 07/20/2026 11:11AM

we are investigating an issue affecting errors ingestion in the DE/EU region

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