Outage in Sentry
Span & Transaction ingestion delayed in DE
Resolved MajorIncident Report
Summary AI Generated
Sentry experienced a 4.7-hour major incident where span and transaction ingestion was delayed, initially in the DE region before expanding to US as well. The root cause was identified as a problematic configuration or code change, which was reverted to begin backlog processing. All backlogs were fully cleared and the incident resolved after progressive recovery across both regions.
We are currently investigating ingestion delays for spans and transactions in DE
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/13/2026 10:27PM
All backlogs have been processed.
MONITORING
8 days ago - at 08/13/2026 10:13PM
We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.
MONITORING
8 days ago - at 08/13/2026 09:22PM
We're continuing to make progress on the span ingestion backlog in US.
MONITORING
8 days ago - at 08/13/2026 08:32PM
We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.
MONITORING
8 days ago - at 08/13/2026 07:53PM
The problematic change has been reverted and we're processing backlogs.
MONITORING
8 days ago - at 08/13/2026 07:34PM
The problematic change has been reverted and we're processing backlogs.
IDENTIFIED
8 days ago - at 08/13/2026 06:35PM
We've identified the source of latency and are reverting that change.
INVESTIGATING
8 days ago - at 08/13/2026 06:07PM
We are currently investigating ingestion delays for spans, transactions and alerts in DE and US
INVESTIGATING
8 days ago - at 08/13/2026 05:59PM
We are currently investigating ingestion delays for spans and transactions in DE and US
INVESTIGATING
8 days ago - at 08/13/2026 05:47PM
We are currently investigating ingestion delays for spans and transactions in DE
Latest Sentry outages
gocd deployment pipelines down - 3 days ago
Alert backlogs in US - 3 days ago
Error ingestion delays in US - 9 days ago
Sentry API timeouts (US) - 10 days ago
Delayed Error ingestion in our US region - 10 days ago
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