Sentry's dashboard and API were unavailable for approximately 3.3 hours due to a loading issue that prevented users from accessing the platform. The team applied an initial mitigation early in the incident to restore basic functionality, then implemented a more robust fix while continuing to monitor stability. The incident was resolved with a short-term mitigation in place, with a permanent fix still in progress at closure.
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We have a mitigation in place that should prevent this from occurring again in the short term while we continue to work on a proper fix. We are going to close the Statuspage incident for now, but will reopen it if things become unstable again.
We have put a better mitigation in place while we work on a fix. Things continue to be operational and we are monitoring the situation.
The impact is mitigated and the dashboard/API are currently operational. We are continuing to work on a more durable fix. We will update the statuspage again as things progress.
We have mitigated the immediate problem, but are continuing to investigate the cause. You may continue to experience interruptions using our UI and API. We will update as we know more.
Users are experiencing issues loading the Sentry dashboard. We are investigating the problem.
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