Sentry Outage History

Sentry experienced a 2.7-hour incident where US customers faced delayed alerts due to ingestion and alert latency issues. The engineering team identified the root cause, worked to clear the processing backlog, and successfully restored normal alert delivery times. All systems returned to normal operation with ingestion and alert latency back to expected levels.

Sentry experienced ingestion delays affecting both US and EU regions for 1.3 hours. The EU region was restored first with normal latency levels, while the US region took additional time to fully recover. The issue was identified, fixed, and monitored until full resolution was confirmed.

Sentry experienced intermittent dashboard loading failures across all regions and increased event ingestion latency in the US due to an underlying cloud provider issue. The dashboard problems were resolved when the cloud provider fixed their issue, followed by the processing of the ingestion backlog. The incident lasted 1.8 hours before all systems returned to normal operation.

Sentry experienced a 45-minute ingestion issue in the US region affecting spans, logs, metrics, and transaction ingestion. The problem was identified as being related to intermittent dashboard failures. The incident was resolved after the root cause was determined and addressed.

Sentry experienced increased error rates in their South America ingestion region for 6 minutes. The incident affected data ingestion functionality at their South American point-of-presence. The issue was resolved and ingestion returned to full functionality.