Outage in Sequence
Bulk Invoice Recalculation
Resolved Minor
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Outage Details
Components affected
Sequence DashboardLatest Updates ( sorted recent to last )
We let things sit overnight with out 24/7 on-call rota, to see if other issues arose. We've not seen other issues since deploying our fix, so we are happy to resolve this
We've implemented a fix for the invoice recalculations, and have been slowly rolling it out to ensure correct calculations. We believe the impact is now resolved, but are monitoring to be certain
We have identified an issue where some line items are duplicated on a limited number of invoices, and are continuing to investigate.
We are deploying a fix to prevent the issue re-occurring, and running a full analysis to check for other potentially impacted invoices.
We are currently looking into some reported issues around Bulk Invoice Recalculations. A small number of invoices are affected and we are in touch with the customers impacted.
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