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Outage in Sequence

Data exports aren't up-to-date

Resolved Minor
April 30, 2025 - Started 12 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently investigating an issue whereby data exports do not contain up-to-date information. Exports may be missing data from the 22nd of April onward. The dashboard and APIs are unaffected.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/01/2025 02:59PM

This incident has been resolved. Any missing data has been back filled into the export data sources and has been synced to customer data stores.

IDENTIFIED 12 months ago - at 05/01/2025 10:43AM

We have found the problem and are working to fix up the data sources.

INVESTIGATING 12 months ago - at 04/30/2025 07:42PM

We are currently investigating an issue whereby data exports do not contain up-to-date information. Exports may be missing data from the 22nd of April onward.

The dashboard and APIs are unaffected.

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