Outage in Sequoia
Sequoia OS Platform and Products Degradation
Resolved MajorIncident Report
Summary AI Generated
A third-party vendor outage caused login issues across the Sequoia OS platform, impacting the HRX and PX components. The incident lasted approximately 37 minutes before the team implemented an internal solution to restore all services to normal operation. A follow-up with the vendor partner is planned to address the underlying cause.
Due to one of our partner vendors going through unforeseen outage in their product, our Sequoia OS plaform is encountering login issues currently.
Our tech team is aware of the incident and actively working to bring our platform online.
We will keep an active update on the progres
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/16/2026 09:27AM
This incident has been resolved through our internal solution. All services back to normal.
We will follow up with our vendor-partner to get to normal state soon.
But all our services are back to normal
IDENTIFIED
11 days ago - at 07/16/2026 08:55AM
The root cause of the issue has been identified and we are actively engaged with our partner to get us back online soon
INVESTIGATING
11 days ago - at 07/16/2026 08:53AM
Due to one of our partner vendors going through unforeseen outage in their product, our Sequoia OS plaform is encountering login issues currently.
Our tech team is aware of the incident and actively working to bring our platform online.
We will keep an active update on the progres
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