Outage in Seravo

We are currently experiencing outages in our customer messaging systems.

Resolved Major

October 21, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Our customer service messaging system is currently suffering outages causing delayed customer service responses.

Components affected

Seravo Customer Support E-Mail Delivery via Intercom

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/21/2024 12:19PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/21/2024 10:41AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 10/21/2024 10:23AM

Our customer service messaging system is currently suffering outages causing delayed customer service responses.

Latest Seravo outages

Networking issue in cluster fi-sestak - 13 days ago

Networking issue in cluster fi-sestak - 19 days ago

Availability issues in cluster fi-perko - about 1 month ago

Availability issues in cluster fi-fredriksson - about 1 month ago

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