Outage in Seravo

Mail delivery from WordPress sites not working currently

Resolved Major
January 15, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Seravo WordPress E-Mail Delivery via SendGrid
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/16/2025 05:53AM

This incident has been resolved.

MONITORING about 2 months ago - at 01/15/2025 05:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 01/15/2025 09:49AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 01/15/2025 09:35AM

We continue working with our upstream provider to fix this issue.

INVESTIGATING about 2 months ago - at 01/15/2025 06:05AM

We are currently investigating this issue.

Latest Seravo outages

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Upstream service provider networking issue causing Customer Portal to be unreachable - about 1 month ago
Availability issues - about 1 month ago
Database issue in cluster fi-sestak - about 2 months ago

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