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Outage in Serval

Degraded performance loading workflows

Resolved Major
April 22, 2026 - Started 18 days ago - Lasted about 9 hours

Incident Report

We have mitigated issues contributing to performance and workflow service availability and are continuing to investigate further reports of degraded performance. We will provide an update at 4 PM PT or earlier as our mitigation efforts progress.
Components affected
Serval Workflows

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Latest Updates ( sorted recent to last )
MONITORING 18 days ago - at 04/22/2026 10:00PM

We have mitigated issues contributing to performance and workflow service availability and are continuing to investigate further reports of degraded performance. We will provide an update at 4 PM PT or earlier as our mitigation efforts progress.

MONITORING 18 days ago - at 04/22/2026 11:14PM

We are continuing to work on performance improvements. We will provide an update at 5 PM PT or earlier as our mitigation efforts progress.

MONITORING 18 days ago - at 04/23/2026 12:06AM

We are continuing to work on performance improvements. We will provide an update at 6 PM PT or earlier as our mitigation efforts progress.

MONITORING 18 days ago - at 04/23/2026 12:59AM

We are working on additional fixes to improve workflow performance and availability. We will provide an update at 7PM or earlier as work progresses.

MONITORING 18 days ago - at 04/23/2026 02:02AM

We implemented a fix and are currently monitoring the result.

IDENTIFIED 18 days ago - at 04/22/2026 05:15PM

We are continuing to work on a fix for this incident.

MONITORING 18 days ago - at 04/22/2026 05:59PM

We implemented a fix and are currently monitoring the result.

Latest Serval outages

Partial Outage - 16 days ago
Issues interacting with agents - about 1 month ago
Status Inference Degraded - about 1 month ago

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