Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Serval

Third Party: OpenAI provider outage

Resolved Major
August 31, 2026 - Started 17 days ago - Lasted about 9 hours

Incident Report

We are continuing to observe issues with OpenAI API responsiveness, so will maintain failover to Anthropic models and continue monitoring.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
MONITORING 17 days ago - at 08/31/2026 08:16PM

We are continuing to observe issues with OpenAI API responsiveness, so will maintain failover to Anthropic models and continue monitoring.

INVESTIGATING 17 days ago - at 08/31/2026 05:07PM

We are currently experiencing elevated error rates and API hangs communicating with OpenAI. We are investigating the issue.

INVESTIGATING 17 days ago - at 08/31/2026 05:14PM

We are currently investigating this issue with OpenAI. We are seeing some inconsistent response times from OpenAI.

INVESTIGATING 17 days ago - at 08/31/2026 05:21PM

We are continuing to see fluctuating availability and response times from OpenAI across multiple model classes. We are continuing to investigate and implement mitigations.

MONITORING 17 days ago - at 08/31/2026 05:32PM

We are seeing consistent availability from the OpenAI endpoint, but performance remains degraded. We are continuing to monitor the situation.

MONITORING 17 days ago - at 08/31/2026 09:34PM

We are continuing to use Anthropic for all agent responses as we monitor OpenAI API recovery.

MONITORING 17 days ago - at 08/31/2026 10:51PM

We are continuing to use Anthropic for all agent responses as we monitor OpenAI API incident response and recovery. Follow OpenAI's status updates here: u003chttps://status.openai.com/incidents/01M1CYZDD84XD0H56XNEV2PT98u003e

MONITORING 17 days ago - at 08/31/2026 05:45PM

We are continuing to observe inconsistent response latencies with OpenAI endpoints. We are deploying a mitigation to failover all remaining affected model usages to Anthropic.

MONITORING 17 days ago - at 08/31/2026 06:26PM

We are continuing to failover to Anthropic models for remaining affected agent behaviors and monitoring rollout.

MONITORING 17 days ago - at 08/31/2026 06:58PM

We are continuing to failover to Anthropic and are implementing other mitigations.

MONITORING 17 days ago - at 08/31/2026 07:17PM

We have completed failing remaining inference activity to Anthropic and are continuing to monitor OpenAI endpoints for recovery.

MONITORING 17 days ago - at 08/31/2026 07:43PM

We are recording improved API responsiveness from OpenAI and are evaluating a progressive rollback to normal operations.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook