Outage in Servebolt

Elevated Issues Affecting Chat Solution

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 23 hours
Official incident page

Incident Report

We're currently experiencing an elevated level of issues with our Chat Solution, which may cause delays. For urgent requests, please contact our Support team at support@servebolt.com. Thank you for your patience.
Components affected
Servebolt Support Chat Servebolt Support Chat Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/21/2025 08:55AM

This incident has been resolved.

MONITORING 3 months ago - at 10/20/2025 03:39PM

Chat Service has been restored, but we are still experiencing intermittent delays.

INVESTIGATING 3 months ago - at 10/20/2025 09:50AM

We're currently experiencing an elevated level of issues with our Chat Solution, which may cause delays. For urgent requests, please contact our Support team at support@servebolt.com. Thank you for your patience.

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