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Outage in Servebolt

Reachability issue in Singapore data center

Resolved Minor
September 14, 2026 - Started 18 days ago - Lasted about 5 hours
Official incident page

Incident Report

There is currently a reachability issue in Singapore for customers on the sander-sgp node. Customers using Servebolt CDN or ACD are no longer affected, but if you have set DNS records pointing to the node directly you may still experience issues. [Edit: mitigation steps removed, as it is solved now.]
Components affected
Servebolt Cloud SGP

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 09/14/2026 11:07PM

This incident has been resolved.

MONITORING 18 days ago - at 09/14/2026 07:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 18 days ago - at 09/14/2026 06:27PM

There is currently a reachability issue in Singapore for customers on the sander-sgp node. Customers using Servebolt CDN or ACD are no longer affected, but if you have set DNS records pointing to the node directly you may still experience issues.

[Edit: mitigation steps removed, as it is solved now.]

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