Outage in Service Fusion

'Could not connect to server' preventing sign in to the Field Worker Application

Resolved Minor

October 04, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports of receiving an error when attempting to sign - in to the field worker application. Error received: "Could not connect to the server"

Components affected

Service Fusion Worker App

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 10/04/2022 06:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 10/04/2022 05:57PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 10/04/2022 05:27PM

We are currently investigating reports of receiving an error when attempting to sign - in to the field worker application. Error received: "Could not connect to the server"

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