Outage in Service Fusion

Loading detail notification

Resolved Minor

March 25, 2026 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently looking into reports where some users are seeing a “loading the details” message when accessing certain areas of the platform. Our team is actively investigating the cause, and we’ll provide an update as soon as more information is available. In the meantime, please try clearing your browser cache and cookies, as this has resolved the issue for most users. We appreciate your patience and will keep you informed as we work toward a full resolution. If you continue to experience the issue after clearing your cache, please reach out to our Support team.

Components affected

Service Fusion Admin System - admin.servicefusion.com

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/26/2026 12:19PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/25/2026 01:45PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/25/2026 01:39PM

We are currently looking into reports where some users are seeing a “loading the details” message when accessing certain areas of the platform. Our team is actively investigating the cause, and we’ll provide an update as soon as more information is available.
In the meantime, please try clearing your browser cache and cookies, as this has resolved the issue for most users. We appreciate your patience and will keep you informed as we work toward a full resolution. If you continue to experience the issue after clearing your cache, please reach out to our Support team.

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