Outage in Seton Hall University
Canvas Intermittent Access Issues
Resolved MinorIncident Report
Some users may experience intermittent issues accessing Canvas and may receive a message indicating that the website is under heavy load before the request times out.
Instructure, the vendor that provides Canvas, is aware of the issue and is actively investigating. The Division of Information Technology is monitoring the situation and will provide updates as more information becomes available.
Components affected
Seton Hall University CanvasTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 08/31/2026 11:21PM
The intermittent access issues affecting Canvas have been resolved. Canvas is now fully operational.
If you experience any further issues accessing Canvas, please contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu.
MONITORING
16 days ago - at 08/31/2026 08:32PM
Instructure has implemented a fix for the intermittent Canvas access issues and is monitoring the results. We will continue to provide updates as more information becomes available.
INVESTIGATING
17 days ago - at 08/31/2026 06:38PM
Some users may experience intermittent issues accessing Canvas and may receive a message indicating that the website is under heavy load before the request times out.
Instructure, the vendor that provides Canvas, is aware of the issue and is actively investigating. The Division of Information Technology is monitoring the situation and will provide updates as more information becomes available.
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