Outage in SettleMint
This is an example incident
Resolved Minor
July 08, 2020 - Started over 5 years ago
Official incident page
Official incident page
Incident Report
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 07/09/2020 11:32AM
Empathize with those affected and let them know everything is operating as normal.
MONITORING
over 5 years ago - at 07/09/2020 11:32AM
Let your users know once a fix is in place, and keep communication clear and precise.
IDENTIFIED
over 5 years ago - at 07/09/2020 11:32AM
As you continue to work through the incident, update your customers frequently.
INVESTIGATING
over 5 years ago - at 07/09/2020 11:32AM
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Latest SettleMint outages
Development secret leaked, rolling all platform secrets - 11 months ago
Docker image proxy is down - about 1 year ago
Issues when deploying new services on AWS - Europe - almost 2 years ago
Some services may not respond - about 2 years ago
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