Outage in Seven Senders

Royal Mail - Shipping labels unavailable due to unavailability of carrier API

Resolved Major
April 30, 2024 - Started about 2 months ago - Lasted 29 minutes
Official incident page

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Outage Details

Dear customer, unfortunately the carrier's API is unavailable again and we are currently not able to create Royal Mail labels. We reached out to the carrier again and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of Royal Mail. Please note: this only affects Royal Mail, all other carriers are up and running!
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/30/2024 05:12PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 04/30/2024 05:04PM

Dear customer,

unfortunately the carrier's API is unavailable again and we are currently not able to create Royal Mail labels.
We reached out to the carrier again and waiting for them to resolve the issue.

We apologize for the inconvenience on behalf of Royal Mail.

Please note: this only affects Royal Mail, all other carriers are up and running!

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