Outage in Seven Senders

Label Service - Certain carriers temporary unavailable

Resolved Major
May 23, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently facing issues with the label creation for the carriers: DPDAT, DPDCH, BPOST, SEUR, BRT, Mondial Relay. We are working on resolving the issue and will update you as soon as possible
Components affected
Seven Senders Label API
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/23/2024 09:35AM

This incident has been resolved.

MONITORING 6 months ago - at 05/23/2024 09:07AM

We identified and resolved the issue - the label service is fully operational again.

We apologize for the inconvenience this may have caused!

INVESTIGATING 6 months ago - at 05/23/2024 09:02AM

We are currently facing issues with the label creation for the carriers: DPDAT, DPDCH, BPOST, SEUR, BRT, Mondial Relay.
We are working on resolving the issue and will update you as soon as possible

Latest Seven Senders outages

Label Service - Certain carriers unavailable - about 1 month ago
7S Return Portal Temporarily Unavailable - about 2 months ago
DPD France label creation problem - 3 months ago
Correos API down - 3 months ago
Post AT - Creation of return labels not possible due to issues of the carriers API - 4 months ago

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