Outage in Seven Senders

Post AT - Creation of return labels not possible due to issues of the carriers API

Resolved Minor
July 22, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

Need to monitor Seven Senders outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Seven Senders, and never miss an outage again.
Start Free Trial

Outage Details

Dear customer, we are currently facing issues with the API of Post AT. Therefore we are not able to create return labels for the carrier Post AT. We already reached out to the carrier and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of Post AT! Please note this only affects the API connection of the carrier Post AT. The offline integration of Post AT as well as all other carriers are up and running!
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/22/2024 12:41PM

This incident has been resolved.

MONITORING 4 months ago - at 07/22/2024 11:08AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 07/22/2024 10:47AM

A fix has been implemented by Post AT and we are monitoring the returns labels creation.

IDENTIFIED 4 months ago - at 07/22/2024 09:29AM

Post AT identified the issue and is currently working to fix it.

INVESTIGATING 4 months ago - at 07/22/2024 09:14AM

Dear customer,

we are currently facing issues with the API of Post AT. Therefore we are not able to create return labels for the carrier Post AT.

We already reached out to the carrier and waiting for them to resolve the issue.

We apologize for the inconvenience on behalf of Post AT!

Please note this only affects the API connection of the carrier Post AT. The offline integration of Post AT as well as all other carriers are up and running!

Latest Seven Senders outages

Label Service - Certain carriers unavailable - about 1 month ago
7S Return Portal Temporarily Unavailable - about 2 months ago
DPD France label creation problem - 3 months ago
Correos API down - 3 months ago
Post NL API - degraded performance when creating labels for some requests - 4 months ago

The best way to monitor Seven Senders and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE