Outage in Seven Senders

Label Service - Certain carriers unavailable

Resolved Major
October 08, 2024 - Started about 1 month ago - Lasted 39 minutes
Official incident page

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Outage Details

We are currently facing issues with the label creation for the following carriers only: DPD AT, Post CH, Post AT, Post NL, Colissimo FR, DHL GB. We identified the issue and currently taking a fix live.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/08/2024 02:38PM

We identified and resolved the issue - the label service is fully operational again.

We apologize for the inconvenience this may have caused!

INVESTIGATING about 1 month ago - at 10/08/2024 02:14PM

We are currently facing issues with the label creation for the following carriers only: DPD AT, Post CH, Post AT, Post NL, Colissimo FR, DHL GB.

We identified the issue and currently taking a fix live.

Latest Seven Senders outages

7S Return Portal Temporarily Unavailable - about 2 months ago
DPD France label creation problem - 3 months ago
Correos API down - 3 months ago
Post AT - Creation of return labels not possible due to issues of the carriers API - 4 months ago
Post NL API - degraded performance when creating labels for some requests - 4 months ago

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