Outage in Seven Senders
Royal Mail / Intersoft Label API – Ongoing Issues with Label Creation
Resolved Major
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Outage Details
We are currently experiencing issues with generating Royal Mail labels via the Seven Senders Label Service. Our team is actively investigating the matter to identify the root cause and will provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 09/16/2025 01:44PM
Royal Mail labels can be created as usual again. The issue was caused by a database problem, which was quickly resolved with an update after the root cause was identified.
INVESTIGATING
about 3 hours ago - at 09/16/2025 01:21PM
We are currently experiencing issues with generating Royal Mail labels via the Seven Senders Label Service. Our team is actively investigating the matter to identify the root cause and will provide updates as soon as we have more information.
Latest Seven Senders outages
Problems with Shipment Creation - 15 days ago
EVRI API Issue – Investigation in Progress - about 1 month ago
Tracking API is down - about 2 months ago
Tracking of Shipments are delayed - 2 months ago
BRT Label API - Routing Issues - 2 months ago
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