Outage in Seven Senders
Royal Mail / Intersoft Label API – Ongoing Issues with Label Creation
Resolved MajorIncident Report
We are currently experiencing issues with generating Royal Mail labels via the Seven Senders Label Service. Our team is actively investigating the matter to identify the root cause and will provide updates as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/16/2025 01:44PM
Royal Mail labels can be created as usual again. The issue was caused by a database problem, which was quickly resolved with an update after the root cause was identified.
INVESTIGATING
about 2 months ago - at 09/16/2025 01:21PM
We are currently experiencing issues with generating Royal Mail labels via the Seven Senders Label Service. Our team is actively investigating the matter to identify the root cause and will provide updates as soon as we have more information.
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