Outage in Seven Senders
Portal Analytics currently experiencing degraded tracking performance
Resolved MinorIncident Report
Dear Customers,
We are currently experiencing degraded performance in the availability of tracking updates within our Analytics tool (7S Portal).
Carrier tracking events received during the periods 2026-06-02 10:00 and 2026-06-03 10:30 are not yet visible in Analytics.
We have identified the root cause and are reprocessing the affected data.
We expect all missing tracking events to be fully available in Analytics by 10:30 today.
Please note that if you are consuming tracking data directly through our SQS or Tracking API you are not affected by this issue and continue to receive data as expected.
We apologize for the inconvenience and will provide another update once the issue has been fully resolved.
Weniger anzeigen.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/03/2026 09:07AM
Dear Customers, the issue has been resolved and all data points are up to date now.
IDENTIFIED
8 days ago - at 06/03/2026 06:55AM
Dear Customers,
We are currently experiencing degraded performance in the availability of tracking updates within our Analytics tool (7S Portal).
Carrier tracking events received during the periods 2026-06-02 10:00 and 2026-06-03 10:30 are not yet visible in Analytics.
We have identified the root cause and are reprocessing the affected data.
We expect all missing tracking events to be fully available in Analytics by 10:30 today.
Please note that if you are consuming tracking data directly through our SQS or Tracking API you are not affected by this issue and continue to receive data as expected.
We apologize for the inconvenience and will provide another update once the issue has been fully resolved.
Weniger anzeigen.
Latest Seven Senders outages
Post Nord Label Creation Disruption - 13 days ago
Correos ES Label Creation Disruption - about 1 month ago
Post Nord Label Creation Disruption - about 2 months ago
Resolved: Partial Outage – Bpost, SEUR, BRT, DHL ES and Mondial Relay - about 2 months ago
7S Portal: Scheduled Analytics Export Failure - 3 months ago
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