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Outage in Seven Senders

Service Notice – Microsoft 365 Disruption

Resolved Major
November 13, 2026 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Dear Customers, Due to the ongoing Microsoft incident, we are currently experiencing a disruption affecting our communication channels. We would like to reassure you that our technical and operational processes continue to function as normal. While we are monitoring the situation closely, should you have any urgent operational or technical matters requiring attention, please reach out by phone to your usual contacts. Our teams are aware of the situation and are actively monitoring developments. We will share further information as soon as more details become available. Normal email communication will resume as soon as the service is restored. Thank you for your understanding and patience.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/13/2026 01:46PM

Dear customers and partners,

We are pleased to inform you that Microsoft services appear to have recovered and our regular communication channels are operational again.

You can therefore resume using our usual communication channels for all business-related correspondence.

Thank you for your patience, understanding and cooperation throughout the disruption. We appreciate your flexibility and support.

INVESTIGATING 2 days ago - at 11/13/2026 08:20AM

Dear customers and partners,

Following the ongoing Microsoft service disruption, we would like to inform you that an alternative email channel is now available to ensure continuity of communication.

With immediate effect, please use the following email address for all business-related correspondence with our teams: support@seven-senders.com

For urgent matters, we still recommend contacting your usual point of contact by phone.

INVESTIGATING 2 days ago - at 11/13/2026 07:33AM

Dear Customers,

Due to the ongoing Microsoft incident, we are currently experiencing a disruption affecting our communication channels.

We would like to reassure you that our technical and operational processes continue to function as normal.

While we are monitoring the situation closely, should you have any urgent operational or technical matters requiring attention, please reach out by phone to your usual contacts.

Our teams are aware of the situation and are actively monitoring developments. We will share further information as soon as more details become available.

Normal email communication will resume as soon as the service is restored.

Thank you for your understanding and patience.

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