Outage in SevenRooms

Intermittent Service Loss due to Google Cloud Outage

Resolved Major
September 18, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

SevenRooms is experiencing intermittent service loss due to a reported upstream outage in our cloud hosting provider, Google Cloud. Google’s engineering team continues to investigate the issue. Please be patient as we await further information.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/18/2024 11:10PM

Google has resolved the issue with their services as of 18:30 US/Eastern. SevenRooms services have returned to normal operation, and we are no longer seeing any impact. We will continue to monitor for stability. Thank you for your patience.

MONITORING 3 months ago - at 09/18/2024 10:13PM

SevenRooms experienced an 8-minute service outage earlier and has since stabilized. However, we may still experience further impact from an upstream incident in our cloud hosting provider, Google Cloud. Google’s engineering team is actively investigating the issue. You can follow their progress directly here: https://status.cloud.google.com/incidents/1yphfNLPHEnwJcWqwxbu#RP1d9aZLNFZEJmTBk8e1

IDENTIFIED 3 months ago - at 09/18/2024 10:10PM

SevenRooms experienced an 8-minute service outage earlier and has since stabilized. However, we may still experience further impact from an upstream incident in our cloud hosting provider, Google Cloud. Google’s engineering team is actively investigating the issue. You can follow their progress directly here: https://status.cloud.google.com/incidents/1yphfNLPHEnwJcWqwxbu#RP1d9aZLNFZEJmTBk8e1

INVESTIGATING 3 months ago - at 09/18/2024 09:28PM

SevenRooms is experiencing intermittent service loss due to a reported upstream outage in our cloud hosting provider, Google Cloud. Google’s engineering team continues to investigate the issue. Please be patient as we await further information.

Latest SevenRooms outages

VMS System Instability - about 2 months ago
Service Disruption - 2 months ago

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