Outage in SevenRooms
Service Disruption
Resolved MajorIncident Report
We are aware of an outage stemming from our cloud provider that is currently affecting both the SevenRooms OS and web platform and are actively working to remediate the issue.
Our team is working closely with the provider to resolve the issue as quickly as possible. We will provide further updates and notify you as soon as service is restored.
Thank you for your patience and understanding.
Components affected
SevenRooms CRM SevenRooms Mobile Applications SevenRooms Reporting SevenRooms Reservation ManagementNeed to monitor SevenRooms outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/09/2024 02:13AM
The disruption has been confirmed resolved by Google Cloud.
MONITORING
over 1 year ago - at 10/08/2024 09:40PM
We are continuing to experience intermittent issues due to problems with our Google Cloud service. Google’s engineering team is actively investigating the issue. You can follow their progress directly here: https://status.cloud.google.com/incidents/1yphfNLPHEnwJcWqwxbu#RP1d9aZLNFZEJmTBk8e1
MONITORING
over 1 year ago - at 10/08/2024 09:38PM
We are continuing to experience intermittent issues due to problems with our Google Cloud service. Our team is monitoring the situation closely and working with Google to resolve it. Further updates will be posted here.
MONITORING
over 1 year ago - at 10/08/2024 08:35PM
Our engineers have identified a potential workaround and are working swiftly to implement it. We will provide further updates as soon as we have more information.
MONITORING
over 1 year ago - at 10/08/2024 08:17PM
We are continuing to monitor for any further issues.
MONITORING
over 1 year ago - at 10/08/2024 08:16PM
We believe the issue with our cloud provider has been resolved. We will continue to monitor the situation to ensure it's fully addressed. Our team is working with the provider to confirm the root cause and final resolution.
IDENTIFIED
over 1 year ago - at 10/08/2024 08:08PM
Our cloud provider has acknowledged an issue on their end that is impacting our systems' performance. They are actively working on a resolution, and we will provide updates as soon as more information is available.
INVESTIGATING
over 1 year ago - at 10/08/2024 07:53PM
We are aware of an outage stemming from our cloud provider that is currently affecting both the SevenRooms OS and web platform and are actively working to remediate the issue.
Our team is working closely with the provider to resolve the issue as quickly as possible. We will provide further updates and notify you as soon as service is restored.
Thank you for your patience and understanding.
Latest SevenRooms outages
Intermittent Reservation Widget Connectivity - about 1 month ago
SevenRooms Outage - 5 months ago
SevenRooms Outage - 5 months ago
SevenRooms Mobile App Sync Delays - 6 months ago
Reservation & Client Search – Issue Identified - 7 months ago
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