Outage in SharpSpring

Login - 503 Service Temporarily Unavailable

Resolved Major
September 10, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor SharpSpring outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SharpSpring, and never miss an outage again.
Start Free Trial

Outage Details

Our team is receiving reports that some customers are unable to log in. When they log in or attempt to navigate between pages, they receive a "503 Service Temporarily Unavailable" error message. Our team is aware of the login issues and working to address these issues as quickly as possible. We will share updates here as soon as they are available.
Components affected
SharpSpring Application
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/10/2024 02:43PM

Our team has confirmed that login and navigation continues to operate as expected. Our team is marking this incident as resolved, but please do not hesitate to reach out to Support if you experience any issues logging into and navigating your account.

MONITORING 3 months ago - at 09/10/2024 02:08PM

Our team has worked diligently to restore login access. We have tested accounts to ensure that previously impacted accounts are fully accessible. Login and navigation is fully restored, but our team will be continuing to analyze the root cause of this login incident. We will also be monitoring login and navigation performance throughout today to ensure service is not disrupted again.

If you continue to have issues navigating in your account, please reach out to Support for further assistance.

INVESTIGATING 3 months ago - at 09/10/2024 01:39PM

Our team is receiving reports that some customers are unable to log in. When they log in or attempt to navigate between pages, they receive a "503 Service Temporarily Unavailable" error message.

Our team is aware of the login issues and working to address these issues as quickly as possible. We will share updates here as soon as they are available.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime