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Outage in SharpSpring

Performance Delays

Resolved Minor
July 07, 2026 - Started 11 days ago - Lasted about 20 hours
Official incident page

Incident Report

Some customers may be experiencing automation delays today. We are already seeing successes of this resolving however please reach out to Support if you have any questions.
Components affected
SharpSpring Application

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 07/08/2026 12:28PM

We are seeing everything having returned to normal and the final automation events clear as of 11:20pm EST last night. Thank you for your patience.

MONITORING 11 days ago - at 07/07/2026 10:11PM

We have seen sustained improvements to the performance across the app and will continue to monitor. Automations are returning to normal. We will apply more updates as they become available.

IDENTIFIED 11 days ago - at 07/07/2026 08:53PM

*Adding note that this behavior is affecting Automations but overall App Performance, including page loading and login. Updated title to encompass all behaviors.
We are continuing our research into this behavior and while we are seeing improved performance we are ensuring that our adjustments are improving all areas equally.

IDENTIFIED 11 days ago - at 07/07/2026 07:21PM

The issue has been identified and a fix is being implemented.

MONITORING 11 days ago - at 07/07/2026 04:44PM

This behavior should be resolving and we will continue to monitor to ensure a smooth return.

IDENTIFIED 11 days ago - at 07/07/2026 04:36PM

Some customers may be experiencing automation delays today. We are already seeing successes of this resolving however please reach out to Support if you have any questions.

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