Outage in SheerID

MySheerID degraded performance

Resolved Minor
August 12, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports of a degraded performance within MySheerID, including logging in and reporting, and will provide updates as we resolve the issue.
Components affected
SheerID My
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/12/2024 08:56PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 08/12/2024 06:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 08/12/2024 05:49PM

We are investigating reports of a degraded performance within MySheerID, including logging in and reporting, and will provide updates as we resolve the issue.

Latest SheerID outages

MySheerID is Down - 4 months ago
Increased API latency - 4 months ago

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