Check if SheerID My is down, recent outages, user-reported issues, and outages map.
SheerID My is working normally
Last checked from SheerID's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 7 incidents for SheerID My since started monitoring SheerID status in April 2024. We collect data from 4480+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 1 hour
There is partial degradation to the MySheerID Customer Service Search functionality where it may return an error. We've identified the issue and are working towards resolution.
3 months ago · lasted about 21 hours
A service provider is experiencing outages that may impact SheerID verification latency, reporting within MySheerID, and potentially other services. This incident is being closely monitored for resolution.
12 months ago · lasted about 1 hour
We're experiencing an issue with Document review that may have an increase in wait times for decisions on documents.
We've tracked and collected 7 incidents for SheerID My since started monitoring SheerID status
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Services commonly monitored together with SheerID
SheerID My isn't down. You can check SheerID My status and incident details on the top of the page. IsDown continuously monitors SheerID My official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SheerID My is currently operational. You can check SheerID My status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SheerID My being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SheerID My official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SheerID My last outage was on August 20, 2025 with the title "MySheerID Customer Service Search"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor SheerID with maximum flexibility
IsDown monitors MySheerID for major outages. A major outage is when MySheerID experiences a critical issue that severely affects one or more services/regions. When SheerID marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors SheerID status page for minor outages. A minor outage is when MySheerID experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in SheerID status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SheerID publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SheerID and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
SheerID and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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