Outage in SheerID

Increased API latency

Resolved Minor
August 20, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports of increased API latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/20/2024 09:07PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/20/2024 07:43PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 08/20/2024 06:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 08/20/2024 06:08PM

We are investigating reports of increased API latency and will provide updates as we resolve the issue.

Some customers may notice delays when submitting verification requests.

Latest SheerID outages

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