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Outage in SheerID

Increased API latency - This is a continuation/recurrence of the issue resolved earlier today.

Resolved Minor
October 14, 2026 - Started 29 days ago - Lasted 33 minutes
Official incident page

Incident Report

Summary AI Generated

SheerID's API experienced a second bout of increased latency on October 14, 2026, recurring shortly after an earlier incident was resolved. Customers faced delays when submitting verification requests during the 33-minute outage. The incident was resolved approximately 31 minutes after investigation began.

SheerID is investigating additional instances of increased API latency following resolution of today's earlier incident. Some customers may notice delays when submitting verification requests.
Components affected
SheerID API

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/14/2026 05:04PM

This incident has been resolved.

INVESTIGATING 29 days ago - at 10/14/2026 04:33PM

SheerID is investigating additional instances of increased API latency following resolution of today's earlier incident.

Some customers may notice delays when submitting verification requests.

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