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Outage in SheerID

Increased API latency

Resolved Minor
May 08, 2026 - Started about 1 month ago - Lasted about 13 hours
Official incident page

Incident Report

A cloud service provider caused increased latency across verification services. While the services remained operational and verifications processed, some customers may have experienced longer-than-usual wait times.

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RESOLVED about 1 month ago - at 05/08/2026 03:52PM

A cloud service provider caused increased latency across verification services. While the services remained operational and verifications processed, some customers may have experienced longer-than-usual wait times.

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