Outage in SheerID

Military Data Source is down

Resolved Minor

September 27, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

SheerID Military programs

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/27/2024 10:13PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 09/27/2024 05:02PM

A data source supporting Military programs is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.

INVESTIGATING over 1 year ago - at 09/27/2024 04:48PM

We are currently investigating this issue.

Latest SheerID outages

System degradation: Document review - 7 days ago

API Latency - 19 days ago

Military programs: degraded performance - 4 months ago

MySheerID Reporting Down - 5 months ago

MySheerID Customer Service Search - 6 months ago

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