Outage in SheerID
System degradation: Document review
Resolved MajorIncident Report
We have discovered an issue causing delays for document review.
Components affected
SheerID Student programs SheerID Military programs SheerID First Responder programs SheerID Faculty programs SheerID Medical programsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/10/2026 02:18AM
This incident has been resolved.
MONITORING
3 months ago - at 02/10/2026 01:25AM
A fix has been rolled out, we are currently monitoring.
IDENTIFIED
3 months ago - at 02/10/2026 01:18AM
We have discovered an issue causing delays for document review.
Latest SheerID outages
Increased API latency - 17 days ago
API Latency - 3 months ago
Military programs: degraded performance - 6 months ago
MySheerID Reporting Down - 8 months ago
MySheerID Customer Service Search - 8 months ago
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