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Outage in Sherpany

Sherpany outage

Resolved Major
November 09, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Sherpany Application Sherpany API

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/09/2023 02:14PM

This incident has been resolved.

MONITORING over 2 years ago - at 11/09/2023 12:55PM

Our service partner has implemented a quick fix and Sherpany application is back. There may be short interruptions until the proper solution is in place. We will keep monitoring that.

IDENTIFIED over 2 years ago - at 11/09/2023 12:50PM

The problem is caused by the outage of storage cluster of our service provider: https://www.cloudscale-status.net/incidents/158080

INVESTIGATING over 2 years ago - at 11/09/2023 12:45PM

We are currently investigating this issue.

Latest Sherpany outages

Sherpany document upload issue - about 1 month ago
Sherpany application outage - about 1 year ago

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