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Outage in shipcloud

DPD: Disruption of service

Resolved Major
May 12, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team
Components affected
shipcloud DPD

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/12/2026 09:08AM

This incident has been resolved.

MONITORING 7 days ago - at 05/12/2026 07:50AM

The DPD webservices are currently running into timeouts. We're monitoring the situation.

---------

>Sehr geehrte Kundin, sehr geehrter Kunde,

>wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden.

>Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung.

>Freundliche Grüße

>Ihr DPD Team




>Dear customer,

>Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment.
>We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored.

>We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience.

>If you have any questions please contact us.

>With best regards

>Your DPD Team

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