Outage in Shippit

Active incident - Delays with GetItFast quotes and bookings

Resolved Minor

August 31, 2026 - Started 5 days ago - Lasted about 1 hour

Incident Report

We are currently experiencing network timeout issues with our carrier partner, Get It Fast. This is impacting both quoting and booking requests.

Merchants using GetItFast may see failed or delayed quotes and bookings from approximately 2:45pm AEDT.

Our team is actively investigating and we're working to make contact with GetItFast. We will keep you updated on the status.

Components affected

Shippit Quoting Shippit Booking

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Latest Updates ( sorted recent to last )

5 days ago - at 08/31/2026 05:39AM

5 days ago - at 08/31/2026 06:24AM

The Get It Fast technical team has confirmed they are aware of the issue and are actively working on a resolution.

We will share further updates as soon as we receive more information.

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