Outage in ShippyPro

DPD BE is not working as expected

Resolved Minor
August 01, 2024 - Started 5 months ago - Lasted 21 days
Official incident page

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Outage Details

DPD BE is experiencing a degraded performance. For some shipments label creation is returning the error "SOAP Fault: (faultcode: soap:Server, fault string: Fault occurred: Fault occurred)." We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro DPDBE
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/22/2024 09:35AM

The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.

INVESTIGATING 5 months ago - at 08/01/2024 08:10AM

DPD BE is experiencing a degraded performance.
For some shipments label creation is returning the error "SOAP Fault: (faultcode: soap:Server, fault string: Fault occurred: Fault occurred)."
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

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