Outage in ShippyPro

BRT intermittent label creation

Resolved Minor
February 11, 2025 - Started 12 days ago - Lasted 33 minutes
Official incident page

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Outage Details

BRT is currently experiencing some slowdowns. The label creation is returning the error cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received. We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro BRT
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/11/2025 02:18PM

The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.

IDENTIFIED 12 days ago - at 02/11/2025 02:00PM

BRT is currently experiencing some slowdowns.
The label creation is returning the error cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received.
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

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