Outage in ShippyPro
Rate requests not working due to timeout issue
Resolved MinorIncident Report
We are experiencing slowdowns in rate request, rates may not be displayed due to timeout issues. We are investigating to find the root cause. We apologise for the inconvenience this may cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 03/14/2025 11:17AM
The issue has been resolved, we apologise for the inconvenience this may have caused.
MONITORING
9 months ago - at 03/14/2025 10:23AM
We are experiencing system slowdowns, rates may not be displayed due to timeout issues. We will keep the situation monitored.
MONITORING
9 months ago - at 03/14/2025 09:13AM
We have not observed further slowdowns, rates have started working correctly. We will anyway keep the situation monitored, we will notify you in case further issues arise.
INVESTIGATING
9 months ago - at 03/14/2025 09:00AM
We are experiencing slowdowns in rate request, rates may not be displayed due to timeout issues. We are investigating to find the root cause. We apologise for the inconvenience this may cause.
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