Outage in ShippyPro
BRT label creation temporarily unavailable
Resolved Major
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Outage Details
The creation of BRT labels could lead to the following error:
Da rielaborare: ERROR [shipments][Create]: Invocation of program failed.
MCH3402: Si è tentato di fare riferimento ad un oggetto, o ad una parte di un oggetto, che non esiste più.
We contacted the carrier to receive information regarding this anomaly.
Components affected
ShippyPro BRTLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/13/2025 11:57AM
The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.
IDENTIFIED
10 days ago - at 05/13/2025 06:32AM
The creation of BRT labels could lead to the following error:
Da rielaborare: ERROR [shipments][Create]: Invocation of program failed.
MCH3402: Si è tentato di fare riferimento ad un oggetto, o ad una parte di un oggetto, che non esiste più.
We contacted the carrier to receive information regarding this anomaly.
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