Outage in ShippyPro
BRT label creation temporarily unavailable
Resolved MajorIncident Report
The creation of BRT labels could lead to the following error:
Da rielaborare: ERROR [shipments][Create]: Invocation of program failed.
MCH3402: Si è tentato di fare riferimento ad un oggetto, o ad una parte di un oggetto, che non esiste più.
We contacted the carrier to receive information regarding this anomaly.
Components affected
ShippyPro BRTTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/13/2025 11:57AM
The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.
IDENTIFIED
11 months ago - at 05/13/2025 06:32AM
The creation of BRT labels could lead to the following error:
Da rielaborare: ERROR [shipments][Create]: Invocation of program failed.
MCH3402: Si è tentato di fare riferimento ad un oggetto, o ad una parte di un oggetto, che non esiste più.
We contacted the carrier to receive information regarding this anomaly.
Latest ShippyPro outages
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Degraded Performance on a selection of carriers - 2 days ago
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