Outage in ShippyPro
Orders blocked due to "error encountered!" message
Resolved MajorIncident Report
Label generation could be blocked due to error "Error encountered" - Our technicians are working on a fix, we will provide further information as soon as possible. We thank you for your patience and apologise for the inconvenience this may cause!
Components affected
ShippyPro PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/15/2025 08:20AM
The issue has been resolved.
MONITORING
11 months ago - at 05/15/2025 07:01AM
Our technicians deployed a resolutive fix - We will keep the situation monitored.
IDENTIFIED
11 months ago - at 05/15/2025 06:49AM
Label generation could be blocked due to error "Error encountered" - Our technicians are working on a fix, we will provide further information as soon as possible. We thank you for your patience and apologise for the inconvenience this may cause!
Latest ShippyPro outages
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Colissimo: label creation temporarily unavailable - 2 days ago
Degraded Performance on a selection of carriers - 2 days ago
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