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Outage in ShippyPro

Orders blocked due to "error encountered!" message

Resolved Major
May 15, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Label generation could be blocked due to error "Error encountered" - Our technicians are working on a fix, we will provide further information as soon as possible. We thank you for your patience and apologise for the inconvenience this may cause!
Components affected
ShippyPro Portal

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/15/2025 08:20AM

The issue has been resolved.

MONITORING 11 months ago - at 05/15/2025 07:01AM

Our technicians deployed a resolutive fix - We will keep the situation monitored.

IDENTIFIED 11 months ago - at 05/15/2025 06:49AM

Label generation could be blocked due to error "Error encountered" - Our technicians are working on a fix, we will provide further information as soon as possible. We thank you for your patience and apologise for the inconvenience this may cause!

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